website maintenance & hosting
To ensure a secure and resilient online presence, information in the form of server log files is conveyed to the web hosting provider. This information encompasses, among other details, the date and time of access, as well as the web browser employed to interact with the website. The storage of this information is grounded in Article 6(1)(f) of the General Data Protection Regulation (GDPR). Our legitimate interest is centered on enhancing the stability, functionality, and security of our digital presence. A formal data processing agreement has been executed with the web hosting provider, and the company’s facilities and data centers are situated within Germany.
communication & order processing
The safeguarding of personal data holds paramount significance for our organization. Consequently, data is exclusively processed in strict adherence to legal provisions, encompassing the General Data Protection Regulation (GDPR) and the Telecommunications Act 2003 (TKG 2003). This privacy policy serves to apprise you of the fundamental aspects of our data processing practices. Upon initiating contact with us, the information you provide will be securely stored with the sole purpose of facilitating the processing of your inquiry and any associated follow-up procedures, such as quotation preparation, order processing, communication, or general correspondence. Under no circumstances will your data be divulged to third parties. Contact may be established via telephone, by sending an email or via our online booking system.
marketing communication
When you contact us, the data you provide will be stored in accordance with current legal requirements to process your request and any subsequent purpose (e.g., preparing offers, order processing, communication, or general correspondence). For service purposes, data is retained for at least one year. No personal or sensitive data is shared with third parties. You can reach us by phone, via email, or through the online booking system for scheduling appointments. For this purpose, we use services provided by TOUCH ME SOFT D.O.O., located at Milovana Marinkovica, Ul. 11B, Belgrade, Serbia. Additional information can be found in the company’s privacy policy.
If you have subscribed to our newsletter, we would like to inform you that we utilize MailChimp, a service offered by Rocket Science Group LLC, situated at 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Data is transmitted to their servers located in the United States. Additional details can be obtained from MailChimp’s privacy policy. Subscribers have the option to unsubscribe from the newsletter at any time by clicking the „unsubscribe“ link provided at the conclusion of each newsletter. In such an event, all data associated with newsletter distribution will be expeditiously deleted, while data retained for alternative purposes will remain unaffected.
data processing arrangements
For data processing, we occasionally engage processors. If data is shared with third parties in this context, it is done based on legal authorization, legal obligation, or our legitimate interests. Appropriate data processing agreements are in place to ensure data protection.
data privacy rights
You possess inherent entitlements encompassing the rights to access, rectify, erase, restrict, transfer, revoke, and object to data processing. Should you perceive that the processing of your data contravenes data protection legislation or encroaches upon your data protection rights in any manner, you retain the prerogative to lodge a formal complaint with the relevant supervisory authority. In Austria, this authority is represented by the Data Protection Authority.
contact person
Isabella Andrić, MA
Koloniestrasse 67/Top 8
AT-1210 Vienna
phone: +43 699 10 390 435
e-mail: mail[at]andric.eu.com
COPYRIGHT
All materials are subject to copyright.
Images of Isabella Andrić, MA by
Reinhard Steiner Photography